When we decided to relocate to FL from NY, Nicole has been absolutely amazing in the process. She was very helpful in finding houses that fit our budget and expectations. We arranged 2 trips down to Miami, each time we only had 2 days to look at potential houses. Nicole was very professional and understood our time limitations and created an itinerary where we managed to see close to 25 houses. She was prompt and punctual, and went above and beyond our expectations. She kept us focused and understood what we were looking for in a house. She showed us around in various neighborhoods and she gave us a great understanding of a city that we knew nothing of. With Nicole’s expertise we were able to narrow down the contenders in just 2 visits. She helped us through the entire purchase process and was always available to us when we needed to talk to her. While we were moving down to FL our bank process got held up by a month and we found ourselves in between 2 homes. Nicole was incredible, and helped us arrange an interim rental for just one month until our new house became available. By then she knew us enough to know what we liked, and without seeing the rental we trusted her choice blindly. The rental was fantastic, and she made a very stressful move relatively seamless. Nicole made so many “small gestures” that were completely unexpected, but made a huge difference for us. There’s too many to write down, but the one that was the kindest and most unexpected was that she actually came to the airport to pick me and my baby (then 10 months old) up to go house hunting. She bore with me - a stressed out and sleep deprived mommy, my fussy and crabby baby, hauling around 2 baby bags, breastfeeding and changing diapers in between houses, folding and unfolding our stroller and car seat in and out of her car - with so much professionalism, patience and a smile. We are so grateful for Nicole to help us get our dream house, she is a great realtor and we highly recommend her.